Need help? Be sure to contact Yolande via email or phone for answers to your questions!
How does counseling help?
Counseling can help in many ways. Many people might just need a safe person and a safe place. A counselor can help a person process and understand the situations, the feelings, their thoughts and the goals associated with a decision. We do this in hopes of bringing clarity and closure.
How long are typical sessions?
Sessions vary. They usually are 45 minutes or 90 minutes.
Can I get better by myself without counseling?
This is an appropriate question because not everyone needs therapy for every situation. Others have tried handling their situations on their own. A counselor may be helpful to see if your strategy for getting better is really working.
What is teletherapy (telehealth/telemedicine)?
Teletherapy is video counseling done online with a live video connection.
Is teletherapy safe and private?
Our therapists use video platforms that are HIPAA-compliant, ensuring privacy and security. Unless otherwise informed*, we will always use HIPAA-compliant platforms.
*As of March 17, 2020, the Office for Civil Rights (OCR) who enforces HIPAA issued a notice, that effective immediately, a provider who needs to provide telehealth services to their patients during this time may use platforms that would otherwise not be “HIPAA-compliant” such as Facetime, Skype and the telephone. Providers may use other popular applications that allow for video chats, including Facebook Messenger video chat, Skype, or Google Hangouts video to provide telehealth. These third-party applications, including phone/audio only, potentially introduce privacy risks, and the provider will enable all available encryption and privacy modes when using such applications. However, there is no guarantee that full privacy will be achieved. Our therapists will only use non-HIPAA-compliant platforms when all other options have been exhausted.
Ready to get started? Contact us today to schedule a session.